SOUTHERN ENVIRONMENTAL GROUP LLC
4470 US Highway 92, Plant City, FL 33563
Website: https://www.southern-enviro.com/
Email: [email protected]
Effective Date: March 2, 2026
1. INTRODUCTION
SOUTHERN ENVIRONMENTAL GROUP LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained from individuals ("Users," "Clients," or "you") who visit our website at https://www.southern-enviro.com/, contact us, or engage our environmental services.
This Privacy Policy is designed to comply with applicable federal and Florida state privacy laws, including the Florida Information Protection Act (FIPA), and to meet the requirements of A2P 10DLC SMS messaging regulations as established by The Campaign Registry (TCR) and major U.S. wireless carriers.
By using our website or services, you consent to the data practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
SOUTHERN ENVIRONMENTAL GROUP LLC may collect the following categories of personal information:
2.1 Information You Provide Directly
Contact Information: Full name, company name, email address, phone number (including mobile number), and mailing address
Service Information: Details about your environmental service needs, project descriptions, site locations, and related information
Communication Records: Records of your correspondence with us via email, phone, or SMS
SMS Opt-In Data: Your mobile phone number and express consent to receive SMS communications from us
2.2 Information Collected Automatically
Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze website traffic
2.3 Information from Third Parties
We may receive information about you from third-party sources such as business partners, referral sources, or publicly available databases, solely for the purpose of providing or improving our services.
3. HOW WE USE YOUR INFORMATION
SOUTHERN ENVIRONMENTAL GROUP LLC uses the information we collect for the following purposes:
3.1 To provide, manage, and improve our environmental services
3.2 To respond to your inquiries, requests, and customer support needs
3.3 To send booking confirmations, appointment reminders, and service updates
3.4 To send marketing and promotional communications (where you have provided consent)
3.5 To send SMS text messages in accordance with your opt-in consent
3.6 To process transactions and maintain accurate business records
3.7 To comply with applicable legal obligations and regulatory requirements
3.8 To protect the security and integrity of our business operations
3.9 To analyze website usage and improve our online presence
4. SMS / TEXT MESSAGING PRIVACY
SOUTHERN ENVIRONMENTAL GROUP LLC operates an SMS messaging program subject to the following privacy terms:
4.1 SMS Data Collection
When you opt in to receive SMS messages from SOUTHERN ENVIRONMENTAL GROUP LLC, we collect your mobile phone number and your express consent to receive text messages. This data is used solely to deliver the SMS communications you have requested or agreed to receive.
4.2 Critical SMS Privacy Disclosure — A2P 10DLC Compliance
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
4.3 SMS Program Details
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message from us. Upon receipt of your STOP request, we will send a final confirmation and cease all further SMS communications to your number.
Help: For assistance with our SMS program, reply HELP to any of our messages or contact us at [email protected].
Message Frequency: Message frequency varies based on your interaction with SOUTHERN ENVIRONMENTAL GROUP LLC and your service engagement level.
Rates: Msg & data rates may apply. Standard carrier message and data rates may apply to all SMS messages sent and received.
5. HOW WE SHARE YOUR INFORMATION
SOUTHERN ENVIRONMENTAL GROUP LLC does not sell your personal information. We may share your information only in the following limited circumstances:
5.1 Service Providers
We may share information with trusted third-party vendors and service providers who assist us in operating our business (e.g., scheduling software, CRM platforms, email service providers). These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
5.2 Legal Requirements
We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of SOUTHERN ENVIRONMENTAL GROUP LLC, our clients, or the public.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via our website or email.
5.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5.5 SMS Data — Strict Prohibition
As stated in Section 4.2, no mobile information or SMS opt-in data will be shared with any third parties or affiliates for marketing or promotional purposes under any circumstances.
6. DATA RETENTION
SOUTHERN ENVIRONMENTAL GROUP LLC retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable law.
7. DATA SECURITY
SOUTHERN ENVIRONMENTAL GROUP LLC implements reasonable and appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure data storage systems
Access controls and authentication protocols
Encrypted communications where applicable
Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. YOUR RIGHTS AND CHOICES
As a user of our services, you have the following rights regarding your personal information:
8.1 Access: You may request a copy of the personal information we hold about you.
8.2 Correction: You may request that we correct inaccurate or incomplete information.
8.3 Deletion: You may request that we delete your personal information, subject to applicable legal obligations.
8.4 Opt-Out of Marketing: You may opt out of receiving marketing communications at any time by contacting us at [email protected] or by following the unsubscribe instructions in any marketing email.
8.5 SMS Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message from us.
8.6 Data Portability: Where applicable, you may request that we provide your data in a portable format.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You may control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on our website.
10. CHILDREN'S PRIVACY
Our website and services are not directed to individuals under the age of 13. SOUTHERN ENVIRONMENTAL GROUP LLC does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites. SOUTHERN ENVIRONMENTAL GROUP LLC is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. FLORIDA PRIVACY RIGHTS
As a company operating under the laws of the State of Florida, SOUTHERN ENVIRONMENTAL GROUP LLC complies with the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171, and all other applicable Florida privacy statutes. Florida residents have the right to be notified in the event of a data breach that compromises their personal information. In the event of such a breach, we will notify affected individuals as required by Florida law.
13. CHANGES TO THIS PRIVACY POLICY
SOUTHERN ENVIRONMENTAL GROUP LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website at https://www.southern-enviro.com/ with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically.
14. CONTACT INFORMATION
For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
SOUTHERN ENVIRONMENTAL GROUP LLC
4470 US Highway 92
Plant City, FL 33563
Email: [email protected]
Website: https://www.southern-enviro.com/